Getting Adjusted to Your First Power Wheelchair

So you’re in the process of getting your first power chair. You have already scoped out the best chair, so now you need to know what you can expect from your new device. Good news! You’ve come to the right place because Aeroflow is here to prepare you for owning your new power wheelchair.  


Your new chair is going to be powered by two batteries and a state of the art motor. Both will be critical for your chair to operate and following some basic rules will help keep them working longer. The batteries must be charged at least a few times a week since the most popular cause of batteries wearing out early is a lack of charging. Since your insurance company, if they helped cover the chair, will only help cover new batteries after your first year with the chair, and every six month after that, it’s important to take care of your batteries. To ensure longevity, make sure to read your owner’s manual and follow it to a tee.

If that method doesn’t work for you, a good rule of thumb is to charge the batteries at least 3 times a week. You can plug them in before you go to bed and it should be good to go by the time you wake up. For the motor, just remember two simple rules for preservation. Don’t get the motor wet and don’t use on steep hills. The motors in modern power chairs are designed for inside use and have never been good with water. If you must take your chair outdoors, we highly recommend that you stick to sidewalks and even terrain. Also, keep in mind that extensive outside use voids most power chair warranties.  

Joy Stick Control

Even though the power chair’s steering is easier once you’re used to it, it certainly comes with growing pains. You’re going to hit every object in your home, twice. Luckily though, once you master it, you’ll be maneuvering with incredible ease. It’s also important to note that your joystick’s sensitivity can be adjusted by a technician. If you still can’t get used to the steering after a week of using your new chair, please contact your supplier and they should be able to adjust the sensitivity.  


Make sure to talk to your supplier about what you need to do when your chair needs service. At Aeroflow, our customers contact us and we have a repairs team to handle all issues; however, this differs from supplier to supplier. Also, make sure to understand what will void your warranty and what insurance will cover and when. In most cases, insurance will help cover repairs as long as there is no evidence of extensive outside use, water damage, etc.  

What if my supplier goes out of business?

In most cases, if your supplier goes out of business you can contact their number and a new company will have your information to service you chair. However, in special cases, like the Scooter Store, the government has shut the supplier down due to fraud and it’s going to be nearly impossible to get your chair serviced. The best way to avoid this is to research who you’re working with and make sure the reviews are positive.

Aeroflow Healthcare is recognized as a premier provider of durable medical equipment and service in the Southeast, and is continuing to grow nationwide. We are committed to following our mission to improve each of our patient’s quality of life through compassion, excellent service, and exceptional products. 

The Takeaway

For the most part you need to ask your supplier as many questions as you have and make sure to read the owner’s manual in detail. Also, take advantage of the technician who delivers your chair and pick their brain about useful tips and tricks to owning your chair.

Getting your first power wheelchair can be an exciting but scary experience. If you have any questions about your mobility device or concerns about adjusting to life in a power wheelchair, give Aeroflow Healthcare a call today at 844-686-5539. We’re here to help!

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“Aeroflow was wonderful when it came to helping us with our wheelchairs and lift-even showed us how to use the lift. We were very thankful for the friendly and knowledgeable service.”
“I was looking for a power wheelchair for my wife. Aeroflow had a great selection and they were very kind and helpful on the phone. Great people to do business with!”
“I recently bought a Go-GoPower Scooter from Aeroflow and couldn't be happier with its mobility and compact design. The chair is amazing and goes anywhere I want. It was a great experience!”
“My doc referred me to Aeroflow when I needed a sleep test, and I went back when I needed a wheelchair. The service was exceptional! Aeroflow really cares about their customers.”