Frequently Asked Questions

Looking for more? If your question is not answered here, visit our Products & Services sites for more frequently asked questions or you can contact Aeroflow Healthcare.

Who Is Aeroflow Healthcare?

Aeroflow Healthcare is a full-service DME or Durable Medical Equipment provider. Recognized as a premier provider in the Southeast with several office locations, Aeroflow continues to grow and serves patients nationwide.

What Does a Durable Medical Equipment Provider Do?

Through our staff of trained clinicians and service representatives, Aeroflow offers a wide range of products and services. Products considered “Durable Medical Equipment” can stand repeated use, is used to serve a medical purpose, and is intended for use within the home; it is typically prescribed by your doctor.

Does Aeroflow Cover Medicare, Medicaid, and Other Insurance Patients?

Aeroflow Healthcare has over a decade of Medicare and Medicaid experience, and our network of private/commercial insurance contracts continues to grow. Aeroflow is accredited by the Accreditation Commission for Health Care (ACHC). The best way to determine your coverage is to contact Aeroflow by completing the form on this page, or calling us at 1-888-345-1780.

What Products and Services Does Aeroflow Offer?

Patients and Physicians nationwide are choosing Aeroflow as their provider for: home oxygen, diagnostic sleep testing, CPAP equipment and supplies, nebulizers and medications, mobility equipment, pediatric sleep and respiratory needs, Trilogy ventilators, breastpumps, and more. Click here to learn more about all our products and services.

Why Should I Choose Aeroflow Healthcare?

Aeroflow Healthcare offers comprehensive programs to meet patient needs while continuing to focus on quality customer service. Patients, families and physicians can rely on Aeroflow to deliver in every aspect of the process: from patient education to product delivery to resupply. We continue to make customer service our priority, and that’s why we offer 24-hour live phone support to those we serve.

My Current Supplier Didn’t Get a New Medicare Contract; Can Aeroflow Help Me?

Aeroflow Healthcare won Medicare competitive bids throughout the country, and may be able to help you get medical equipment through insurance. Click here to visit our Equipment Lookup Tool page; simply type in your zip code to see what equipment Aeroflow can provide in your area. Companies looking to subcontract with Aeroflow should call 1-888-345-1780.

How Will I Know What Equipment/How Much My Insurance Covers?

Coverage varies depending upon the insurance provider and type of plan. The best way to find out what your insurance will cover is to qualify with Aeroflow Healthcare. We take care of all the verification and paperwork for you. Click here to qualify through insurance with Aeroflow.

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“Aeroflow was wonderful when it came to helping us with our wheelchairs and lift-even showed us how to use the lift. We were very thankful for the friendly and knowledgeable service.”
“I was looking for a power wheelchair for my wife. Aeroflow had a great selection and they were very kind and helpful on the phone. Great people to do business with!”
“I recently bought a Go-GoPower Scooter from Aeroflow and couldn't be happier with its mobility and compact design. The chair is amazing and goes anywhere I want. It was a great experience!”
“My doc referred me to Aeroflow when I needed a sleep test, and I went back when I needed a wheelchair. The service was exceptional! Aeroflow really cares about their customers.”