Could your power wheelchair benefit from repairs? If you’ve experienced repair needs for your power wheelchair you understand how frustrating the repairs process can be. Having to deal with the hassle of getting repairs on your power wheelchair is not a fun process for anyone. Here at Aeroflow, we try to make the process as pain free as possible.
How long do power wheelchair repairs take?
As you might imagine, some power wheelchair repairs can take longer than others. Sometimes our Mobility Representatives are able to resolve the problem by giving you instructions over the phone on how to fix the issue.
My power wheelchair requires extensive repair. Now what?
If our Mobility Representatives are unable to help, we take a detailed account of the issue and relay that information to our Repairs Department. This department is highly specialized and trained on the composition of a power wheelchair and will likely be able to provide you with the information needed to get your power wheelchair working again.
Should it be something that you are not able to correct with assistance from the Repairs Department, such as an electrical failure, we will need to send someone out to evaluate the wheelchair. We contract with repair providers across the country so that we can get to you as soon as possible. A well trained technician will come to your house to diagnose and hopefully fix the malfunction. There are some issues that require we take the power wheelchair back to the warehouse to perform extensive repairs. In these cases a loaner chair may be provided, depending on your insurance and the age of your chair.
We have a knowledgeable staff that will do their best to trouble shoot for small issues. However the sophistication of the electrical system in the power wheelchair can be difficult to describe and navigate over the phone. We know that without your power wheelchair you are extremely limited in your mobility. It is important to us that you get back to your normal routine; it is equally important that we get the job done right. Research and skill goes into the repair process. Be patient with us as this is sometimes a lengthy process.
How do I get in touch with you?
If you have any questions or concerns about power wheelchair repairs give us a call at 888-345-1780. We are ready and willing to assist in getting your wheelchair back in “as good as new” condition. We can also help you or a loved one qualify for a power wheelchair through insurance. Simply fill out our Qualify Through Insurance form and we will take care of the rest. We look forward to hearing from you!