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Maintaining an Investment: Care for Power Wheelchairs and Scooters

Maintaining an Investment: Care for Power Wheelchairs and Scooters

Power wheelchairs and scooters are major investments that improve the quality of life for folks who have limited mobility. Because these devices make such a positive difference, it is important to closely observe your power wheelchair for any maintenance needs.

Many of these devices come with limited warranties, and one of the limitations is any damage that occurred outdoors. This includes any kind of excessive dirt build up or water damage. While many people need to take their power wheelchairs to the grocery store to shop, using it to actually drive to the grocery store is a liability for getting repairs covered. These warranties cover replacements of loose armrests, damaged joysticks, and torn seat cushions but will not extend to owner negligence.

Another major part of maintenance is battery replacements. Medicare in particular will cover new batteries starting after a year of owning the device, and then once every six months. Caring for the battery system is important because it can lead to many other problems with the power wheelchair or scooter. Batteries can become over-worn when someone drives their power mobility device at top speeds very frequently or leaves it plugged into the charger for too long. The problems associated with excessive wear on the battery can be avoided by only using the top speed when necessary, and following technician instructions for charging the device.

Any moisture and spills that occur around the chair should be addressed immediately, as it will compromise the electronics of the power wheelchair. If the user has an issue with incontinence, contact Aeroflow to see what the process for acquiring a seat cushion specifically designed for easy clean-up of any accidents. The wheels should also be checked monthly to be sure they are properly attached and still maintaining their shape. If the wheels become uneven, the nuts and bolts holding the chair together may become loose or the bottom will drag on the floor.

At Aeroflow our repairs department will walk our patients through any issues they are having with their power chair. If we cannot troubleshoot the issue over the phone and did provide the power chair or scooter, we will schedule for a technician to visit the patient’s home and evaluate the problem.

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WHAT OUR PATIENTS ARE SAYING...
“Aeroflow was wonderful when it came to helping us with our wheelchairs and lift-even showed us how to use the lift. We were very thankful for the friendly and knowledgeable service.”
WHAT OUR PATIENTS ARE SAYING...
“I was looking for a power wheelchair for my wife. Aeroflow had a great selection and they were very kind and helpful on the phone. Great people to do business with!”
WHAT OUR PATIENTS ARE SAYING...
“I recently bought a Go-GoPower Scooter from Aeroflow and couldn't be happier with its mobility and compact design. The chair is amazing and goes anywhere I want. It was a great experience!”
WHAT OUR PATIENTS ARE SAYING...
“My doc referred me to Aeroflow when I needed a sleep test, and I went back when I needed a wheelchair. The service was exceptional! Aeroflow really cares about their customers.”